Last Updated: [Insert Date]

Welcome to Decoration Specialty Shop (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website decoratesgear.com and all purchases made through our site. By accessing our website or making a purchase, you agree to be bound by these terms.

1. Our Shop & Customer Understanding

Decoration Specialty Shop caters to discerning customers who appreciate artisanal home decor with a curated aesthetic. Our collections blend craftsmanship with contemporary design, offering:

  • Handcrafted decorative objects and textiles
  • Thoughtfully designed furniture and lighting
  • Botanical-inspired home accents
  • Affordable decor options under $100

2. User Obligations and Responsibilities

2.1 Account Accuracy

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Misrepresent your identity or affiliation
  • Use any automated means to access the site without permission

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur due to the handmade nature of many items. Colors may appear differently depending on your monitor.

3.2 Artisanal Characteristics

Many of our products are handcrafted, which means:

  • Minor imperfections may be present and are considered part of the item’s character
  • Exact dimensions may vary slightly from stated measurements
  • Natural materials (wood, fibers, etc.) may show unique grain patterns or texture variations

3.3 Non-Returnable Items

Due to their artisanal nature, the following cannot be returned:

  • Hand-Knotted textiles (custom craftsmanship)
  • Chandeliers and Flush Mount lighting (safety and hygiene reasons)
  • Decorative Art and Drawings (considered final sale as curated pieces)
  • Any item marked “Final Sale”

4. Orders and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing and Taxes

All prices are in USD. International customers may be responsible for customs duties, taxes, or fees imposed by their country.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.3 International Shipping

We ship worldwide except certain Asian and remote regions. International orders may be subject to customs fees, which are the customer’s responsibility.

5.4 Delivery Issues

You are responsible for providing accurate shipping information. If a package is returned due to incorrect address, you will be responsible for reshipping costs.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused and in original condition
  • In original packaging with all tags
  • Unassembled (if applicable)

Original shipping fees are non-refundable, and return shipping is the customer’s responsibility unless the item is damaged or incorrect.

6.2 Exchange Policy

Exchanges for items of equal value may be requested within 15 days:

  • If the new item costs more, you’ll pay the difference
  • If less, we’ll issue a refund for the balance

6.3 Refund Processing

Refunds are processed within 5 business days of receiving the returned item and are issued to the original payment method. Please allow 3-10 business days for the refund to appear on your statement.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Decoration Specialty Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased. Our total liability for any claim related to these terms or your purchases shall not exceed the amount you paid for the product in question.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

10. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of the site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

Decoration Specialty Shop
4500 Margalo Avenue
Bakersfield, US 93313
Email: [email protected]